Frequently Asked Questions

Get help with creating memorials, managing candle messages, and understanding how we preserve your precious memories.

🪦 Tribute Pages

Q: Is it free to create a tribute page?
Yes. Creating a tribute page is completely free — and always will be. We believe that remembering someone you love should never come with a price tag.

Q: Do I need to sign up before creating a page?
Yes, you’ll need to create a free account or log in before creating a tribute page. This helps us keep the site secure and allows you to manage your pages later if needed.

Q: How many photos can I upload to a tribute page?
You can upload up to 8 images for each tribute page. We recommend choosing the most meaningful moments and memories to share.

Q: Are there any rules about the content I can upload?
Yes — please ensure that any text, images, or media you upload:

  • Do not include offensive, hateful, or inappropriate content.
  • Do not violate copyright laws. Only share photos and content you own or have permission to use.

🕯️ Candle Messages

Q: Can anyone post a candle message?
Yes. Anyone can post a candle message on a tribute page — but they must log in first to ensure authenticity and prevent spam.

Q: Can I delete a candle message after posting it?
Yes. Once you post a candle message, you (the commenter) or the page creator have the option to remove it at any time.

🖼️ Page Duration & Memory Preservation

Q: Will tribute pages stay online forever?
Our goal is to keep every tribute page online forever, preserving memories for generations to come. However, maintaining the website requires ongoing server and hosting costs. While we are committed to sustaining this project long-term, if we ever become unable to cover those costs, we may have to make difficult decisions in the future. We promise to always communicate openly if such a situation arises.

💛 Donations & Support

Q: Do I have to pay or donate to use this website?
No. All core features — including tribute pages, photo uploads, and candle messages — are 100% free and available to everyone.

Q: Why are donations appreciated?
Running and maintaining Forever in Our Hearts involves ongoing costs, such as hosting, storage, and site maintenance. While donations are never required, they are deeply appreciated. Your support helps ensure that this space remains online and that every story continues to be shared and celebrated for years to come.

Make a Contribution via PayPal